Office Hours

Our office hours are :
8am – 5pm (QLD)
8am – 5pm (NSW, VIC, TAS, ACT)
7.30am – 4.30pm (SA, NT, Broken Hill)
6am – 3pm (WA)

HOW TO ORDER

Click here for distributor contact details.

New Complaints Procedure:

To assist us to speedily resolve any issues you may have with our products or service, we have developed a new procedure for handling complaints.

Please refer to the documents below if you need to lodge a complaint. That way, we will be able to resolve the issue as quickly as possible.

- Complaints Information Sheet (download word document)
- Complaints Notification Form (download word document)

Practitioner-only policy:

Please refer to the documents below for more information.

- Practitioner Letter (download PDF)
- Retail Policy (download PDF)

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Product information guide

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Order Marketing Materials to Promote Products in Your Clinic

Bio Concepts supports you and your business with a range of marketing materials designed for your clinic.. These resources are suitable for practitioners only.

Click here to download a copy of the Bio Concepts Marketing Materials order form (PDF format).

Nordic Naturals Pro Catalogue

Bio Concepts is proud to announce the release of the updated Nordic Naturals Professional Catalogue. This guide is for practitioners only. It contains the full range of TGA-approved Nordic products, as well as details of support material available.

Click here to download a copy of the Nordic Naturals Professional Catalogue (PDF format).