Office Hours

Our office hours are :
8am – 5pm (QLD)
8am – 5pm (NSW, VIC, TAS, ACT)
7.30am – 4.30pm (SA, NT, Broken Hill)
6am – 3pm (WA)

New Complaints Procedure:

To assist us to speedily resolve any issues you may have with our products or service, we have developed a new procedure for handling complaints.

Please refer to the documents below if you need to lodge a complaint. That way, we will be able to resolve the issue as quickly as possible.

- Complaints Information Sheet (download word document)
- Complaints Notification Form (download word document)

Practitioner-only policy:

Please refer to the documents below for more information.

- Practitioner Letter (download PDF)
- Retail Policy (download PDF)

How to Order

Bio Concepts publications and recordings can be ordered from the distributors below or direct from us.
Ph: 07 3868 0699
Fax: 07 3868 0600
Email: info@bioconcepts.com.au

Orthoplex, Dr Vera's Formulations and Nordic Naturals products are available to TGA registered practitioners from the following suppliers.

You can also obtain our products though a registered practitioner in your area by clicking here.

Queensland

Far North Nutritionals

182 Martyn Street CAIRNS Q 4870
PO Box 8059 CAIRNS Q 4870

Ph:
Fax:

Email

07 4051 3319
07 4051 3319
fnqn@primus.com.au

Good Health Enterprises

55 Snow Wood Drive EATONS HILL QLD 4037

Ph:
Fax:

Email:
Web:

07 3264 7945
07 3264 8906
michael@quest4health.com.au
http://www.quest4health.com.au

Integria

Unit 1 / 11 Combarton Street BRENDALE QLD 4500
PO Box 5550 BRENDALE QLD 4500

Ph:
Fax:

07 3889 9551 or 1300 654 337
07 3889 9552

Quest For Health

55 Snow Wood Drive EATONS HILL QLD 4037

Ph:
Fax:

Email:
Web:

1300 79 79 89
07 3264 8906
michael@quest4health.com.au
http://www.quest4health.com.au

Naturopathic Remedies Group

Unit 6 / 13 Aldinga Street BRENDALE QLD 4500

Ph:
Fax:

Email:
Web:

07 3889 8830 or 1800 888 689
07 3889 8848
sales@nrgaust.com
http://www.nrgaust.com

New South Wales

Integria

Unit 2 / 15 Carrington Road CASTLE HILL NSW 2154
PO Box 159 CASTLE HILL NSW 1765

Ph:
Fax:

02 8831 5000 or 1300 654 336
02 9634 2301

Pagle Pty Ltd

Unit B / 30 Hilly Street
MORTLAKE NSW 2137

Ph:
Fax:

Email:
Web:

1300 PAGLE (1300 724 537)
02 9736 3133
info@pagle.com.au
http://www.pagle.com.au

Traditional Medicine Supplies

8/890 Bourke Street WATERLOO NSW 2017

Ph:
Fax:

Email:
Web:

02 9699 4655 or 1800 650 877
02 9699 4711
info@tradmed.com.au
http://www.tradmed.com.au

Victoria

Integria

Ph:
Fax:

03 9720 6353 or 1300 654 338
03 9720 4408

Oborne Health Supplies

13 Harker Street, BURWOOD VIC 3125

Ph:
Fax:

Email:
Web:

03 8831 3888 or 1300 887 188
03 8831 3898
info@oborne.com.au
http://www.oborne.com.au

South Australia

Bettalife Distributors Pty Ltd

120 Hayward Ave TORRENSVILLE SA 5031

Ph:
Fax:

Email

08 8351 8455
08 8351 8722
orders@bettalife.net

Integria

Ph:

1300 654 337

Western Australia

David Woolcott Health Supplies

10 Railway Street COTTESLOE WA 6011

Ph:
Fax:

Email:

08 9385 6066
08 9385 6077
davidwoolcott@bigpond.com.au

Rener Health Products Pty Ltd

17 Vulcan Road, Canning Vale. WA. 6155
PO Box 1327, Canning Vale DC. WA. 6970

Ph:
Fax:

Email:
Web:

08 9311 6800
08 9311 6898
rebeccah@renerhealth.com
http://www.renerhealth.com

New Zealand

Professional Herb Services Ltd

Unit 2/3 Dalziel Place
P O Box 19796
WOOLSTON CHRISTCHURCH

Ph:
Fax:

Email:

03 381 2255 or 0800 553 556
03 381 2256
info@proherb.co.nz

Singapore

Indrugco Pty Ltd

221 Henderson Road, #07-20
SINGAPORE 159557

Ph:
Fax:

Email:

+65 6275 6789
+65 6275 6788
indrugco@pacific.net.sg

Mediquest Pty Ltd

16 Jalan Kilang #04-05
Hoi Hup Building
Singapore 159416

Ph:
Fax:

Email:

+65 6837 3387
+65 6837 0824
admin@mediquest.com.sg